Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents. Responsibilities Process additional administrative, bookkeeping. and accounting procedures as required Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Provide exceptional service to all hotel guests during their stay Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications Proficiency with computers is required; experience with reservation and accounting software is desired Some college is preferred but a high school diploma or equivalent is required Outstanding communication skills and excellent customer service skills are required Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Requires a flexible schedule that allows for overnight shift hours Skills Accounting Accounting Software Administrative Skills Auditing Bookkeeping Card Processing Communication Skills Computer Skills Customer Satisfaction Customer Support/Service Detail Oriented High School Diploma Hospitality and Tourism Hotel Management Housekeeping/Cleaning Maintenance Services Resolve Customer Issues About the Company TripAdvisor #J-18808-Ljbffr
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